Print By Laser (PBL), based in the North East of England, delivers a range of specialist, litho-printed products such as case note folders as well as bound books, die cut folders, NCR and brochures. Established over 11 ago, the company boasts an impressive list of clients including several NHS trusts, councils and hospitals. PBL believes that its reliability, customer service and value for money have enabled it to grow steadily over the past 5-6 years, defying the economic downturn, spurring a move into new, larger premises.
Print By Laser acquired ISO 9001 Quality Management and ISO 14001 Environmental Management, mostly to satisfy the expectations of several of its clients. Aside from being good for business, the company found that encouraging employees to examine every procedure in detail equipped them to improve their performance and increased the company’s overall confidence and success. Acquiring an ISO 14001 standard also enabled PBL to maximise its energy efficiency and minimise its carbon footprint.
Print By Laser consulted IMSM to guide them through the process of obtaining both certificates. Mr. Chris Murley, Director recalls, “We had a lot of help setting everything up. Our consultant was extremely approachable; we felt that we could ask him anything at all.” Print By Laser enjoyed working with IMSM to further establish their quality standards as they grow from strength to strength.