Success with ISO certification

Organisations that achieve ISO certification enjoy proven benefits such as an increased return on investment (ROI), increased client base and cost savings as a result of improved efficiencies. To read about the experiences of some of valued clients, click on the logos and links below.

For an informal discussion on how ISO standards can benefit your business, contact IMSM today to arrange a no obligation meeting with your your local IMSM Area Manager.


ARENA est une société familiale, en activité depuis 1979.  10 personnes travaillent dans cette TPE dynamique et spécialisée dans la conception et fabrication du matériel de sablage en général.   Utilisés dans de nombreux domaines de l’industrie et de l’artisanat, le sablage et le microbillage sont souvent des procédés incontournables.  ARENA travaille avec des donneurs d’ordre dans tous les domaines de l’industrie, grands comptes et artisans confondus.

«J’ai reçu un appel de votre centre téléphonique quelque temps après, et je me suis souvenu de vous.  Je me suis dit qu’il serait judicieux d’accepter le rendez-vous avec votre conseiller local.  Un bouleversement interne a fait que j’avais besoin de réorganiser ma structure et de trouver une ligne directrice pour motiver le personnel. Je savais qu’ISO pouvait m’y aider mais le montant de travail m’effrayait» m’explique M. Marlier.

Bien qu’ARENA ait dû s’impliquer dans la mise en place du système ISO dans l’entreprise, M. Marlier me dit avoir été agréablement surpris par le volume de travail pris en charge par Norme-Impact (IMSM) durant la création du système, et par la pertinence et productivité des visites sur site.  L’intégration complète d’ISO se fait doucement, et ARENA bénéficie déjà d’un fonctionnement plus efficace et plus homogène grâce à ISO. M. Marlier recommande la méthode IMSM à toute entreprise qui, comme lui, a besoin d’un système simple mais efficace et personnalisé à ses attentes.


Toyota Forklift

“With the decision to take our company to the next level in Quality and Environmental Management made, we sourced IMSM to help us with the mammoth task of getting this done from our Durban office and then to three major branches in South Africa. Each branch holds its own certification, but the “mothership” is in Durban. What a pleasure it has been to work with their consultants and assessors. Invaluable advise and input was given, which made the whole process smooth and without problems. With certification done and dusted, it is with no surprise that we will not think of any other service provider to take us through the transition phase for the new standards. “

Toyota Forklift, Elize Koster - Regional Sheq Officer/National ISO Coordinator

Anderson Dahlen

Anderson Dahlen are contract manufacturers, specialising in the machining, welding, fabricating and assembly of stainless steel.  80% of their business is related to the food processing industry, providing stainless steel equipment.  It took Anderson Dahlen 8 months to become certified. “Our IMSM Assessor put in a lot of time and effort; they did a really good job for us, helping to organise what we had here.  We had a lot of the pieces in place, they just weren’t put together, which IMSM helped us to do.  We have a system in place now and we continually follow up on everything. “The locality of the IMSM Area Manager was a real plus for us.  To have someone local to us who we could ask questions, get answers and go back and forth easily was a big factor for us. “The process went well, IMSM did a great job working with us, we really appreciate how IMSM helped us to organise the company.  IMSM made it a whole lot easier for us by pointing us in the right directions.  As far as the program goes, I think it has been a great success for Anderson Dahlen, by keeping us on track, improving the quality and being able to work with larger customers.”

Mr. Steve Head, Business Improvement Director, Anderson Dahlen

Custom Computer Cables

Custom Computer Cables of America (CCCoA), headquartered in Garland, Texas, is a leading manufacturer of custom fiber optic and copper cable wire harnesses delivering to clients around the world. CCCoA became certified in 2010 and believe the ISO will act as a prominent vehicle to drive their business forward in 2011. “IMSM became a tactical team member in the planning and execution of becoming certified. Upon meeting with IMSM, who explained everything thoroughly, ISO certification went very well and we hit our due date of when we wanted to be certified. We already had a lot of systems in motion, so once IMSM helped us to realise exactly what needed to be done, it only took 6 weeks.”

Mr. Jay Chenault, President & CEO, Custom Computer Cables

Vaughan Industries

Vaughan Industries designs and produces electronic components, based in Cornwall, manufacturing for the UK, Chinese as well as global markets. In the past 3 years, Vaughan Industries has doubled its workforce and capability and trebled the size of its premises. Vaughan Industries became ISO 9001 certified as a result of demand from a major Chinese customer and used IMSM’s services to acquire the ISO certifications. “IMSM were extremely helpful, our IMSM consultant was brilliant. There are a lot of peculiarities in our particular industry, and our IMSM consultant had plenty of ideas to help us work out how best to adapt the procedures. Rather than just telling us what to do like a Sergeant Major, our consultant established a strong relationship with us from the beginning, working with us closely to propose the best ideas and suggesting the best possible improvements. They were there when we needed them, but they never got in the way.”

Dr. Mark Vaughan, Managing Director, Vaughan Industries

The Cox Group

The Cox Group is a multi-disciplined highly-diverse organisation that provides services to collect, manage, sort and recycle waste throughout South East England. Established in 1979, the company has grown tremendously, and today it is made up of 3 main divisions: Cox Skips, skip hire; Team Waste Southern Ltd., a multi-collection trade waste service; and The Recycling Partnership Ltd., a waste recyclables collection company. IMSM initially visited The Cox Group to implement the ISO 9001 Quality Management System, to complement this; The Cox Group subsequently acquired ISO 14001 Environmental Management. These Management Systems were further enhanced by obtaining OHSAS 18001 Occupational Health and Safety Management. “The Cox Group used IMSM’s consultancy services to obtain all of three qualifications. IMSM greatly helped us to increase the strength of its quality at work systems. The industry knowledge, experience and un-rivalled assistance that IMSM has offered us to date supported and continually developed our company with each quality system that we operate”.

Mr. Brian Parker, Operations Manager, The Cox Group

DAU Components Limited

DAU Components Ltd formed in 1977 and specialises in passive electronic components, electronic systems, thermal management and ‘e-mech’ components. Recently, they have made a successful move into supplying LEDs to a leading automotive supplier. DAU distribute throughout Europe and the Far East, working closely with customers to provide parts to their specific requirements, focusing their efforts on a core range of products, and recognising that holding an ISO accreditation is an essential prerequisite for business today. “IMSM is a highly experienced professional consultancy, delivering consistent ISO standards and other business services. They have added value to DAU Components by highlighting where we had exceptional business strengths, which differentiates ourselves from our competitors. DAU receive an annual ISO 9001 Quality Management System independent audit, which is very important to the business as we grow and move forward. The annual audit ensures we remain on track and that continuous improvement activity is tracked and in-line with developing the business.”

Mr. Jon Davies, Technical Manager, DAU Components Limited

Acorn Industrial Services

« I was surprised at just how smoothly everything went. IMSM’s Assessor first visited us in early September. By early November, we had received the certificate. »

Clive Simkins, Business Development Manager, Acorn Industrial Services

Mantis Cranes

After gaining ISO 9001 and BS OHSAS 18001 with IMSM, Mantis Cranes contacted us for help securing ISO 14001 certification. Already, the standard is proving its worth when approaching new customers. Based in County Durham, Mantis Cranes is the UK’s number one self-erecting crane supplier. The company supplies crane solutions for construction projects throughout the country. So it’s essential for Mantis Cranes to show it takes quality, safety and environmental standards seriously. “IMSM had been instrumental in gaining our two standards – so they were the natural choice for helping us become ISO 14001 certified. They were helpful throughout the whole process. Not only were they easy to work with, they were flexible too and always willing to fit round our schedule. Following a pre-assessment, IMSM’s assessor conducted a comprehensive audit. »

Philip Brown, Mantis Cranes


Docunet has been delivering digitally based, on demand printing for 18 years. Their core business comes from printing information or construction manuals for purchased items and reprographics mainly for the engineering industry. Most of Docunet’s customers are in the medical field, it is for this reason that they sought help from IMSM. « Our local IMSM Area Manager listened to our needs and consulted us on what was best for Docunet in their professional opinion; for us, they seemed the obvious option. IMSM really presented themselves well, and the work that they did with us was invaluable. IMSM helped direct Docunet towards ISO 9001 certification, which took 6 months. IMSM offered to manage the documentation for us but, out of choice, I opted to prepare and write it all myself. IMSM stepped in when I had specific questions about certain clauses, which IMSM helped to clarify and advised where we needed to focus our work. »

Mr. Jay Wilinski, Quality Manager, Docunet

Contactez nous

Pour un devis gratuit ou une présentation sur place par un spécialiste ISO, contactez-nous dès aujourd’hui!

Immeuble Danica B
21 Avenue Georges Pompidou
69486 Lyon Cedex 03

Tel: 04 72 91 32 70

Contactez nous

Pour un devis gratuit ou une présentation sur place par un spécialiste ISO, contactez-nous dès aujourd’hui!

Immeuble Danica B
21 Avenue Georges Pompidou
69486 Lyon Cedex 03

Tel: 04 72 91 32 70