About IMSM

Quality Policy Statement

IMSM Ltd has established this policy to be consistent with the purpose and context of our organisation. It provides a framework for the setting and review of objectives in addition to our commitment to satisfy applicable customers’, regulatory and legislative requirements as well as our commitment to continually improve our management system. In order to achieve this we have put in place the resources and developed in-house systems to achieve the following aims:

• As an organisation, we have made a commitment to understand our current and future customers’ needs; meet their requirements and strive to exceed their expectations.
• Our Top Management have committed to creating and maintaining a working environment that is safe and without risk to the health, safety and welfare in which people become fully involved in achieving our objectives.
• As an organisation, we recognise that people are the essence of any good business and that their full involvement enables their abilities to be used for our benefit. We understand that a desired result is achieved more efficiently when activities and related resources are managed as a process or series of interconnected processes.
• As an organisation, we have committed to make decisions relating to our Quality Management System (QMS) following an analysis of relevant data and information. We recognise that an organisation and the relationship it has with its external providers are interdependent and a mutually beneficial relationship enhances the ability of both to create value.
• To monitor new developments and existing compliance with all relevant legislation and approved codes of practice as a minimum.
• To sustain and develop this Policy by the implementation of a quality management system; to review the Policy on an annual basis and implement appropriate improvements and to bring changes to the Policy to the attention of all employees and interested parties.

This policy statement is supported by documents and procedures detailing the Company’s organisation of responsibility and the arrangements for implementing the strategy for quality, environmental and health and safety management.

We have produced objectives which relate to this policy and they can be found in document WI-QA-22 QMS Objectives. This policy is available and communicated to all interested parties as well as being made available to the wider community through publication on our Website and Intranet.