The quality standard that goes straight to your bottom line.
ISO 9001 – Quality Management Systems
ISO 9001 is the ultimate global benchmark for quality management and a critical tool for boosting your company’s success, profitability and market potential.
Are you searching for ways to improve the quality of your service, create more efficient systems and workflows, or increase employee morale? Perhaps you require an internationally recognized standard to win a new tender or to match a competitor?
No matter what you are looking for, IMSM can talk you through how an ISO 9001 management system could put your company on a path to business success.
What is ISO 9001?
ISO 9001 is the ultimate global benchmark for quality management and a critical tool for boosting your company’s success, profitability, and market potential.
ISO 9001 sets out the necessary steps to adopting a quality management system. It is designed to help organisations ensure they meet the needs and expectations of both customers and other interested parties, based on internationally recognised quality management principles set out by the International Organization for Standardization (ISO).
ISO 9001 is one of the most widely used management tools globally, with over one million organisations certified. It is a ‘generic standard’ as it is designed to fit flexibility around any organisation. Our assessors are there to help you identify what is relevant for your business, whatever the size or turnover.
What are the benefits of ISO 9001?
- Client satisfaction
By focusing on your customers’ experience, ISO 9001 will better equip your business to meet their needs, improving the customer focus throughout the company. The impact of this can fundamentally change your business and increase your profits through referrals.
- Reduced operating costs
ISO 9001 streamlines your internal processes. This improved efficiency contains costs and saves you money, whilst also improving accountability and traceability, allowing you to tackle problems better and quicker.
- Improved efficiency
Do you find you lose time to inefficient processes and poor communication between teams? Efficiency also improves staff motivation. With greater clarity and focus on business objectives, time and resources are spent on what really matters to the business.
- Competitive advantages
Better internal processes and customer service ultimately improve your market competitiveness, leading to higher profit potential.
- Open new markets
Having poor customer retention or missing important deadlines can be detrimental to your operation, but ISO 9001 is an internationally recognised mark of quality. Becoming accredited can open your business up to larger clients, both at home and overseas.
- Continual improvement
Perhaps the most crucial element of the standard is that it is not a one-off exercise. Regular reviews keep quality at the forefront of the business, and that quality will keep your business improving.
Steps to getting ISO 9001 certification
The process of getting ISO 9001 certified with IMSM is a trouble-free step-by-step approach.
- Initial consultation
We help you outline your goals, focusing on what your business wants to achieve and how it defines success, particularly in relation to your clients’ requirements. Together, you and our ISO assessors will agree reasonable outcomes and delivery dates.
- Producing your organisation’s ISO 9001 manual
Next, the IMSM assessor will audit your existing procedures and help you document the new systems that will help deliver success – both existing and how you will improve these. This manual sets out how your business should operate going forward so that it can deliver ISO 9001.
- Training you to adopt the ISO 9001 framework
While the manual is an important document moving forward, it is even more important that it is put to practical use. We work with the senior management team to ensure the framework is embedded throughout your organisation. We can also develop and deliver tailored training for staff to ensure understanding and implementation of ISO 9001 is watertight. This will create consistency across your organisation, transforming your business from day one so it is optimised for efficiency, continual improvement and greater profitability.
- Submission to a third-party external auditor
Before you can be awarded the ISO 9001 certification, your organisation applies to the third-party certifying body that you have selected to conduct your audit. This audit is an objective view on whether your business is conforming to ISO 9001. As we will have provided excellent support and guidance to your business every step of the way, you can be assured that your ISO 9001 certification will be successful.
- ISO 9001 awarded
Once confirmed that you are ISO 9001 compliant, your organisation will be presented with the certificate. This international certification will be recognised by current, potential and future clients as a mark of quality.
Take a look at our case studies to find out how IMSM has helped implement quality management systems from real-life examples or request a call back for more information about how we can help you.
Simple: we make it simple. We have been helping businesses achieve ISO certification since 1995 and have over 150 expert auditors operating around the world. With 15,000+ clients that have trusted us to implement ISOs, we are the experts and will do the heavy lifting, saving your company precious time. With a transparent fixed fee and flexible approach, we work with your business to make the process of gaining ISO 9001 as straightforward and beneficial as possible.
We strive to do this with our:
• World-class gap analysis
• Experienced and diverse ISO consultants
• Flexible terms and contract
• Fixed fee
• Full implementation
How can ISO specialists help your business?
Getting started with ISO 9001 certification can seem like a daunting process, which is why many businesses choose to use the help of an ISO consultant. We support and guide your business through certification. Our experienced assessors take the lead on auditing your business, helping you use the results to improve your quality management system. If necessary, there is also plenty of room for training.
- How do I get ISO 9001 certified?
Your first step involves reaching out to an ISO specialist to organize an initial consultation. Contact us to set one up. Our expert team will help you implement an effective, globally-recognised Quality Management System (QMS) into your organization.
- What are the primary requirements for ISO 9001?
The ISO 9001:2015 standard is very flexible when it comes to what information it requires. These can be split into documents and records – you can find out more detail on what is mandatory over on our blog.
- How long does it take to get ISO 9001 certification?
It depends on the size and complexity of your business, but most organizations can expect to be certified within three to six months of beginning the ISO 9001 process.
- How do I pass an ISO audit?
A business will pass an ISO audit by being properly prepared. Your IMSM ISO specialist will help you with this preparation, but it is important that your organization is open to change. Are you analysing the results of internal audits? Are you regularly implementing corrective actions? Do you have a clear set of objectives and targets? Getting the entire team onboard each step of the way will help you pass.
- How long does ISO 9001 last?
Most certifications are valid for three years, but it is worth checking if yours has an annual expiration date. Regardless of how long your ISO 9001 certification is valid, your organization will need to demonstrate continuous improvement.
- What is the difference between ISO 9000 and ISO 9001?
ISO 9000 is a family of quality management standards; ISO 9001 is one of them and it outlines the fundamentals of an efficient and effective QMS.
- What is the current version of ISO 9001?
ISO 9001:2015 is the most up-to-date version of the certification and has eclipsed ISO 9001:2008, making any qualification certified to previous standards now redundant.
- Is ISO 9001 a legal requirement?
ISO 9001, though recognised as key in many industries and business dealings, is not a legal requirement. However, certification helps companies adhere to their country’s respective laws and regulations.
ISO 9001 Blogs
Take a look at our most recent blogs relating to ISO 9001
What are the 7 principles of quality management?
Your business will maintain high-quality standards and competency in compliance with legal regulations by implementing these 7 principles of Quality Management.
What is the difference between ISO 22716 and ISO 9001?
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For a free Quotation or On-Site presentation by an ISO Specialist, contact us today!
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