What are IMSM’s Managed Support Services?

Managed Support Services from IMSM are a preferred means to ensuring your organization achieves your objectives and builds a company culture focused on continually improving performance and quality.

If you are not focused on quality, someone else will be.

Business problems arise, and your quality system can slip. We know organizations that are facing challenges in maintaining their management system requirements. ISO brings several benefits to your company; however, you must continually support your management system to sustain those benefits and meet compliance requirements.

Many of our customers and small businesses we speak with daily, express their difficulty and concerns finding and retaining qualified people. Companies need to have someone perform quality management duties to fully implement and maintain the goals set out by ISO.

Achieving ISO certification is a milestone for any company, but investing in your systems doesn’t stop after implementation. Therefore IMSM has created our managed support services, which allows you to lean on the experts to get the most out of your ISO system. Optimize your ISO today.

The high cost of quality supervision

Fixed costs of fulltime resources
Inexperienced resources (retraining of admin staff, questionable aptitude)
Business fluctuation – Uncertainty in sustainable demand

Shortages of experienced staff

Increasing dependency on a few key employees, burnout and mediocre performance
Quality demands the involvement and time of your scarcest resource, your best people, due to high visibility and risk
Ability to attract and keep employees with competitive compensation

Competitive pressure

Customer expectations and satisfaction
Market differentiation
Global competitors
Unexpected larger competitors reaching into their market

Business solution

IMSM is uniquely positioned to help small businesses with these modern-day quality management challenges by offering experienced ISO operational resources to help a company manage its quality systems. Our IMSM team of consultants are highly trained, operationally skilled and worthy of helping our clients achieve superior operational performance.

Who better than a dedicated independent team of highly trained specialists to ensure that goals are being met, or exceeded? Especially since quality is so fundamental to the customer and bottom-line success. It is time-consuming and expensive to develop all the skills you need in this area and deal with constant turnover – as people move through their careers. IMSM provides consistency, expertise, third party objectivity and zero hassles – at a fixed fee. If you need someone to perform quality management duties to ensure you’re achieving your goals set out by implementing ISO, why not let the experts help?