ISO 20000

Secure your place in the IT service market and gain global recognition.

ISO 20000 – Information Technology Service Management

ISO 20000 will ensure you stay ahead in today’s online world. Your business needs to meet with the increasing client and business demands for consistent, quality, and cost effective IT services.

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What are the benefits of ISO 20000?

ISO 20000 will align your IT service management with an overall business strategy and create a platform for effective business continuity management.

  • Reduce risk, cut costs, and generate higher profit
  • Improved efficiency, reliability, and consistency of IT services
  • More focused and consistent documentation processes
  • Increase managerial control and responsibilities, increasing ownership
  • Methods to measure and evaluate performance, processes, and practices, providing more structured opportunities for continual improvement
  • ISO 20000 will help you set up transparent and optimised IT service management systems
  • ISO 20000 will enhance and strengthen IT management and control
  • Ensure your company meets with the high demands of IT governance

Ensure that your company’s IT systems are performing effectively

IT is essential for delivering business today. Increasingly questions are raised with regards to the compliance of IT services and meeting the requirements of businesses and customers. IT service management systems are a recognised solution to this problem. They help to demonstrate both internally and externally that a business is meeting best practice. ISO 20000 takes a comprehensive approach to IT service management and defines a set of processes needed to deliver an effective service.

IMSM strive to make ISO certification as simple as possible for our clients. To find out how trouble-free it really is, take a look at our 5 Simple Steps to ISO Certification.

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Why IMSM?

Simple: we make it simple. We have been helping businesses achieve ISO certification since 1995 and have over 150 expert auditors operating around the world. With 15,000+ clients that have trusted us to implement ISOs, we are the experts and will do the heavy lifting, saving your company precious time. With a transparent fixed fee and flexible approach, we work with your business to make the process of gaining ISO 20000 as straightforward and beneficial as possible.

We strive to make ISO certification as straightforward as possible with our:

• World-class Gap Analysis
• Experienced and diverse lead auditors
• Flexible terms and contract
• Fixed fee
• Full implementation
• EFQM ‘Recognised for Excellence’ 5 Star Status

How can ISO specialists help your business?

Getting started with ISO 20000 certification can seem like a daunting process, which is why many businesses choose to use the help of an ISO consultant. We support and guide your business through certification. Our experienced assessors take the lead on auditing your business, helping you use the results to improve your quality management system. If necessary, there is also plenty of room for training.

ISO 20000 Blogs

Take a look at our most recent blogs relating to ISO 20000

What is the relationship between ISO 27001 and ISO 20000? icon

What is the relationship between ISO 27001 and ISO 20000?

ISO/IEC 27001 and ISO/IEC 20000 are the two most popular Information Technology standards used by businesses worldwide, but what is the relationship between these two standards?

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Contact Us

For a free Quotation or Remote presentation by an ISO Specialist, contact us today!

IMSM Ltd Head Office
The Gig House
Oxford Street
Malmesbury
Wiltshire
SN16 9AX

Tel: +44 1793 296704