IMSM are leading ISO specialists. We deliver high quality ISO consultancy services and standards to organisations of all sizes, from all sectors, all over the world.
As an organisation we work towards a common goal: to consistently deliver to our clients world class ISO consultation, reinforced by adherence to our IMSM Mission Vision and Values.
To deliver high quality ISO consultancy services and standards to organisations of all sizes and sectors internationally.
To be recognised as a leading, cost-effective, provider of high quality ISO consultancy and advice internationally. To be widely respected throughout the industry for our commitment to assist our clients with our continuous improvement ethos.
- We are helpful and courteous to customers and our team is dedicated to delivering excellent service.
- We strive for a culture of continuous improvement reviewing and improving our work to add value.
- We are environmentally aware and minimise our adverse impact on global resources.
- We constructively review client and staff feedback in order to strive to reach our full potential and consistently deliver excellent service.
- We are committed to excellence through the systematic and disciplined management of our operations.
- Our staff undergo constant training and are encouraged to develop, allowing everyone to meet their full potential.
IMSM have just been awarded Recognised for Excellence 5* for the second time running, as a result of on-going commitment to business excellence and quality, the highest an organisation can achieve. The European Foundation for Quality Management (EFQM) awarded IMSM the Recognised for Excellence 4* for the first time back in 2010 and IMSM has continued to improve over the last 8 years. Internationally acknowledged as a mark of excellence and quality, this reinforces IMSM’s continual commitment to the achievement and delivery of a first class service, every time.
In 2016 IMSM received recognition as a CSR World Leader in honour of their appreciation and commitment to the Corporate Social Responsibility Program. Within the same year, IMSM were awarded an International CSR Excellence Award for adopting environmental best practice.
Living and breathing quality standards means that we focus on our customers and how we can offer great customer service. This is at the heart of our commitment to operating a fixed fee, flexible approach to ISOs as we believe this allows companies of all sizes and in all sectors to start their ISO journey in a low-risk way. Find out more about what makes IMSM the right choice of ISO partner and our worldwide locations.
For a free Quotation or On-Site presentation by an ISO Specialist, contact us today!
IMSM Kenya Ltd