INTERNATIONAL: France

 

Texte en français

IMSM France SARL adds value to French businesses and organisations through quality (ISO9000) and environmental (ISO14000) management systems. Operating in France since 1997, the company has helped hundreds of French companies to achieve and maintain the standards. For many, achieving the ISO standard is a requirement for doing business, as well as a means to enhance its reputation.

With offices in Roissy, IMSM's business managers are located strategically around the country, in Strasbourg, Lille, Bordeaux, St. Etienne, Marseille, Lyon, Nantes, Rennes, Chartres and the Paris area.

Industry sectors

IMSM France SARL works with small and medium sized companies, in a variety of sectors, particularly vehicle repair, engineering, chemicals, plastics, recycling, transport and logistics. Currently, several members of the BASF Glasurit Colour Motion Network, who specialise in paint coatings for vehicles, are implementing ISO9000 through IMSM France SARL.

Like many other parts of Europe, companies in France need to differentiate themselves from their competitors by working more efficiently and having a competitive edge. Achieving the ISO standard shows that they have examined their systems and processes, improved and documented them. Furthermore, it demonstrates that they are monitoring the way their businesses work to ensure continuous improvement, and increased customer satisfaction and retention.

The people

The French team is led by Nadia El Bahraoui based in the Head Office in the UK. Malika Munro is in charge of telemarketing. They are supported by an Area Manager, Michel Prémilat, who is based in Paris, along with a French team of fully qualified (IRCA/ICA) Assessors. Together they ensure clients are kept informed of every step of the process. IMSM France promotes the ISO standard in small and medium size French businesses.

European Foundation for Quality Management (EFQM)

IMSM is a member of the European Foundation for Quality Management, and is currently working on a Programme of Excellence to ensure continuous improvement in every aspect of the business.

EFQM, founded in 1988 and based in Brussels, provided expertise which helps European businesses make better products and to deliver improved services through the effective use of leading edge management practices.

Among its activities, EFQM manages and directs the prestigious European Quality Awards, runs training courses, workshops, work groups and special projects on business and quality improvement disciplines.

EFQM: www.efqm.org

To see the latest French Quest Newsletter, click here

European Quest Newsletter

Texte en français

Some case studies and news items in France

Sustainability - it's the benefits of good environmental management that count! Across Europe, effective environmental management is becoming ever more critical to business success. More... 24/02/04
Ateliers de Chevreuse Formalise the design and manufacture of quality products. More... 20/01/04
La Société ICC (Innovating Coating Company) An offer particularly well suited to small businesses. More... 20/01/04
Sarl KS Building on existing steps towards quality. More... 20/01/04
Pasquinelli SA A year on: Many improvements already. More... 20/01/04
Precisa When Precision equals Quality. More... 20/01/04
RCKM

Manufacturing

RCKM, is based in Seynod, Haute Savoire, employs a staff of ten, and has an annual turnover of 12 million francs. The company distributes and sells industrial paint. More...

   

 

 

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