The Nelson Trust is a local Cotswolds charity, passionate about recovery from addiction, offering both residential rehab and specialist understanding of trauma for women & families.

We are pleased to announce that due to the hard work of the Nelson Trust workers and the staff here at IMSM, the charity is now the proud owner of an ISO 9001 Certificate. This means that they have met the very highest international standards for their quality management systems. Sue Smith, Clinical Manager at The Nelson Trust, explained:

‘This is a quality assurance stamp. It will bring a huge amount of re-assurance to the Care Commissioners who make decisions about which rehab to choose.’

The IMSM charity committee voted to support The Nelson Trust last year, by helping to raise funds and to support them with achieving an International Standard. We will continue to raise funds to enable The Nelson Trust to bring belief, hope and long-term recovery to lives affected by addiction. Thus far, we have run a tombola and a quiz night. In total, including the cost of the ISO 9001 certification, we have already raised £6,900 and plan to do much more over the coming year.

Michael Bright, Managing Director at IMSM, explained how none of this would have been possible without the help of Chris Mewis, Lead Auditor (IRCA), who coached Sue Smith through the process and reviewed their manuals, which will now be the cornerstone of Nelson Trust administration.

John Trolan (Nelson Trust CEO) explained ‘we will not only be more efficient, but also give all external stakeholders even more confidence in working with us. So much of what we have achieved has come about because somebody cared enough to act. Support from businesses like IMSM makes it possible for us to bring hope to more families struggling with addiction.’


From left to right: . John Trolan (left), CEO at The Nelson Trust; Sue Smith, Clinical Manager at The Nelson Trust; and Michael Bright, MD at IMSM in the garden of Wharf Cottage, one of The Nelson Trust rehabilitation centres.

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