IMSM's most frequently asked questions and the answers

Given the opportunity IMSM would always prefer to talk with you directly. However, all you may require is a straight forward answer to your question. We hope our FAQs help.

The cost of ISO standard implementation and certification is a fixed fee from the beginning of your business relationship with IMSM and it will not change throughout the ISO process. The cost is not as much as you might think and is based on the following variables: The standard/s you require The number of company sites The number of employees The amount of support deemed necessary to ensure that your business is prepared and ready for certification.

IMSM specialises in supporting SMEs and understands fully the issues that surround businesses on a daily basis. Your local IMSM Area Manager is able, in many instances, to access and organise partial funding for your investment in an ISO standard. IMSM can also provide an easy payment solution for your business by arranging a standing order to spread the cost over a maximum of 6 months.

International standardisation will enable your business to compete in markets nationally and across the world. The widespread recognition and adoption of international standards means that suppliers can develop their products and services using reference documents that have broad market relevance. The following is a selection of benefits that ISO will bring to your business:

  • Increased revenue
  • Improved processes
  • Increased efficiency and consistency
  • Client satisfaction

IRCA is the world’s original and largest international certification body for auditors of management systems. Located in the UK in the centre of London, IRCA certifies more than 14,750 auditors in over 150 countries worldwide. IRCA provides auditors, business and industry with certification of auditors of management systems and approval of training and certification organisations.

Timescales of completion are dependent on the following variables:

  • The standard/s you require
  • The number of company sites
  • The number of employees
  • The amount of support deemed necessary to ensure that your business is prepared and ready for certification.

IMSM will attach the necessary resources required to ensure all deadlines are achieved.

Contact an ISO Specialist today!


Clients benefit from a wide choice of offers as the worldwide compatibility of technology is achieved when products and services are based on International Standards.

You come in to contact with ISO standards on a daily basis without even realising it. Hundreds of researched signs and symbols have been developed by ISO technical committees, conveying clear-cut messages crossing language barriers. Here are a few examples of ISO in action:

  • The signs on packaging telling you “this way up”
  • The symbols on the dashboard of your car
  • ISBN numbers on the inside front cover of your book – unique to every copy of each book
  • Directions and instructions in and around airports
  • Features on your credit card to enable it to be used worldwide
  • The nuts, bolts and screws that hold your chair, desk, bicycle together

ISO standards are reviewed at least every five years after their publication to ensure that they remain representative to industry.

In 1946, delegates from 25 countries formed, with the intention of creating a new international organisation, in order “to facilitate the international coordination and unification of industrial standards”. ISO is a non-governmental organisation (NGO), although, government experts often participate in ISO standard development. Although ISO is an NGO, it forms a bridge between and receives input from the public sector as it does from the private sector.

International standardisation provides a reference framework, or a common technological language, between suppliers and their customers, which facilitates trade and the transfer of technology. Industry-wide standardisation occurs when the large majority of products or services in a particular business or industry sector conform to International Standards.

ISO standards are developed by international expert technical committees, made up from industry sectors. 30 000 experts participate in the development of ISO standards each year, e.g. government representatives, consumer associations.

The national delegates (experts) technical committee discuss, debate and produce a draft agreement. ISO’s members, as a whole, comment and ballot on the draft, if the voting is in favour, the document is published as an International Standard.

Developing countries, with limited resources, can benefit from the reservoir of knowledge that ISO represents. For developing countries, ISO standards are an important means of acquiring technological know-how heralded as ‘state of the art’. Developing countries also benefit from ISO as a way of raising their capability to export and compete in global markets.

ISO standards carry the same weight in both industrialised and developing countries. With the globalisation of trade, products manufactured to lower standards will not be acceptable to clients. IMSM work with clients in developing countries, to assist them in putting in place a standardisation infrastructure to enable their products to meet requirements on an international level.


To work towards ISO certification with a relationship driven consultancy, contact IMSM today for an informal meeting with your local IMSM Area Manager.

For a free Quotation or On site presentation by an ISO Specialist contact us today!