IMSM are leading ISO specialists. We deliver high quality ISO consultancy services and standards to organisations of all sizes, from all sectors, all over the world.
As an organisation we work towards a common goal: to consistently deliver to our clients world class ISO consultation, reinforced by adherence to our Missions, Visions and Values.
Our mission is to deliver high quality ISO consultancy services and standards to organisations of all sizes and sectors internationally.
Our vision is to be recognised as a leading, cost effective, provider of high quality ISO consultancy and advice internationally. To be widely respected throughout industry for our commitment to assist our clients with our continuous improvement ethos.
Our mission and vision is informed by Our Values:
- We continue to be focused on business innovation by ensuring that we respond to both customer and market demands.
- We constructively review client and staff feedback in order to achieve our full potential and consistently deliver an excellent service.
- We strive for a culture of continuous improvement by reviewing and improving our work to add value.
- We are helpful and courteous to customers and our team is dedicated to delivering an excellent service.
- We are a team, committed to building its capability and working together in order to achieve our objectives.
- We are committed to excellence through the systematic and disciplined management of our operations.
In 2013 IMSM were awarded Recognised for Excellence 4* as a result of ongoing commitment to business excellence and quality. The European Foundation for Quality Management (EFQM) awarded IMSM the Recognised for Excellence 4* for the first time in 2010. Internationally acknowledged as a mark of excellence and quality, this reinforces IMSM’s continual commitment to the achievement and delivery of a first class service, every time. Find out more about our company’s memberships.
Living and breathing quality standards means that we focus on our customers and how we can offer great customer service. This is at the heart of our commitment to operating a fixed fee, flexible approach to ISOs as we believe this allows companies of all sizes and in all sectors to start their ISO journey in a low risk way. Find out more about what makes IMSM the right choice of ISO partner and our worldwide locations.