ISO 9001:2015 focuses greater emphasis on the roles of top management and their deployment as a key to success. Recognising the emphasis on leadership at the core of its thinking is a key change in the new standard, with a greater emphasis on the objectives, measurement and change.
The 9001:2015 standard comprises of ten clauses instead of the previous eight used in the ISO 9001:2008.
More emphasis placed on Leadership will naturally drive top management to get involved in an organisation’s quality management system. This helps to align and motivate company workforces towards the stated goals and strategic objectives.
Greater involvement in the management system by leadership teams helps to promote and motivate team buy-in to successfully achieve goals and business objectives, bringing quality and continuous improvement into the heart of your business.
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ISO 9001: 2015 introduces “risk – based approach” focusing organisational resources on areas which are most likely to cause concern. A risk based compliance program will assist in identifying, managing, monitoring and reducing the compliance risks key to companies, making board and regulatory reporting easier to conduct and maintain with less work.
The introduction of risk and opportunity management reinforces the use of the management system as a tool helping to control and identify business opportunities that can contribute to bottom line improvements.
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Excellent organisations don’t believe in excellence, only constant improvement and constant change
– Tom Peters
Self-governance and organisational behaviour have a direct influence on performance and the capacity to create value for customers and employees. Effective performance measurement and self-governance can result in higher levels of innovation, employee loyalty and customer satisfaction, as well as superior financial performance.