What does success look like?
Every journey towards ISO certification starts with a single question “What does success look like?” Whatever the ISO standard our starting point is your business: what it wants to achieve and how it defines success.
Once success is defined, we can ensure that our ISO business solution delivers on your success criteria. We examine and outline your businesses key activities in relation to your clients’ requirements.
Our ISO assessors will then agree reasonable outcomes and delivery dates with you.
Produce your organisation’s ISO manual
Having defined success and key activities, the next step towards ISO certification is to document the systems and procedures that deliver these. The IMSM Assessor will examine your organisation’s existing procedures and identify where they conform to the ISO standard.
After the initial assessment, the y will help you to pull together a manual relevant to the ISO standard you are working towards. This manual sets out how your business should operate going forward so that it can deliver the ISO standard.
Facilitation of IMSM training to enhance adoption of the ISO standard framework
For most organisations the manual is an important step, but even more important is ensuring its use is embedded throughout the organisation, led by the senior management team.
Depending on your needs, IMSM can develop and deliver tailored training programmes for your staff. Training ensures there is a full understanding and implementation of the ISO standards applied consistently across the organisation so that ISO certification is not a one event, but rather a process that transforms your business in the longer term.
Employee development reinforces the key principles of ISO standards. The return on investing in staff training is on-going efficiency, continual improvement of high quality systems and procedures and greater profitability.
Submission to a third party for external auditing
With key processes in place and staff trained to consistently follow these, the next step is external audit.
Your organisation will be submitted to the third party certifying body that the ISO assessor believes is the most suitable for your company. Audit is an objective view on whether your business is conforming to the ISO standard - IMSM will support and guide your business throughout the above stages and leading up to the audit so that your successful ISO certification is assured.
Your organisation is awarded ISO certification
Once confirmed as being ISO standard compliant, your organisation will then be presented with the ISO certificate. You can then promote that you have gained international recognition to your target market.